According to market research carried out by Demoskop, three out of every ten large companies and public sector organisations say that internal service and peripheral services account for ten or more percent of their total costs. In my job, I meet a lot of company managers who want to discuss the possibility of outsourcing these service activities. For most, cost savings and increased quality are the primary incentives for allowing external service companies to manage and develop service functions. Once outsourcing has been arranged, many people also experience additional benefits, such as increased flexibility and the freeing up of both time and resources.

We hope our Nova newsletter will help give you greater insight into how we and some of our clients think. We hope that it will inspire and challenge you – and we look forward to hearing from you regarding future cooperation.

Mats Jönsson, CEO of Coor Service Management

We are pleased and very proud to be able to welcome GB Glace as a new client. Coor has been given the task of providing workplace service, which, in this instance, includes responsibility for office and meal service, as well as care of work clothes for GB Glace’s 200 or so employees at its production facility in Flen, Sweden.

What benefits are associated with outsourcing your service functions? What makes outsourcing a success? In March this year IFS outsourced workplace service for its sales and consultancy offices throughout Sweden. Read the interview with Per Wange, IFS’ Purchasing Manager 

Norway is currently the fastest growing service market in the Nordic region. The phenomenon of outsourcing service functions is relatively new, but interest is on the increase. In just over a year, Coor’s Norwegian operation has expanded from 14 to over 250 people and now has an annual turnover of approx. NOK 370 million.

Find out more about the latest assignment

Outsourcing of service activities is expected to increase over the next five years. That’s the opinion of large companies and public sector organisations in Sweden and Denmark according to a survey carried out by Demoskop. In Sweden, it is municipalities, county councils and government offices that are most likely to outsource more of their services in the future

Swedish county councils are expecting an increased wave of retirements within the healthcare sector. Within five to ten years, there could be a shortage of personnel trained in healthcare professions. In order to cope with this situation, Östergötland county council is considering how best to employ its healthcare resources. One way is to release healthcare personnel from ‘care-related service’.