If service in the private and public sectors can be made more efficient and leave the clients more time and money to focus on their core operations, thereby helping them become more competitive, then service is intelligent, says Mats Jönsson, President at Coor Service Management.
Service with IQ
We offer companies service on a slightly higher level than conventional service companies. We are not happy simply to carry out and co-ordinate service for our clients.
Our true strength, and what sets us apart from others, is our ability to manage and continuously develop the service delivery to our clients. It’s about utilising synergies and benefits of scale, improving processes, control and systems, but equally about managing and creating commitment. About creating a culture and a desire to work for the client’s best throughout the organisation.
At Coor we have a name for continuously developed, intelligent service – we call it Service with IQ. Service with IQ is service that adds a clearly defined value to our clients’ core operations. This could be reviewing procedures for machine servicing schedules to increase production capacity. Or establishing a new laundry management system at a hospital, leading to improved patient care. Or simply modifying mail management routines so they suit the office personnel better.
Companies need intelligent service
So what does this mean for our clients? It means Coor Service Management can help streamline your core operation, whichever sector you work in. We optimise your operational support to make sure it backs up your operation in the best possible way.
We provide a flexible, tailor-made service solution that can easily be scaled up or down as your operation changes. See us as an extra cog in the wheel, or an extra gear. In the long run, our services help make your company or organisation both more competitive and more efficient.
Though it may sound arrogant, it’s no coincidence that industry-leading companies like Volvo, Skanska, Det Norske Veritas, Ericsson, Logica and Nokia are among our clients. Intelligent companies and organisations need intelligent service – service with IQ.
