Environmental thinking is here to stay. Many of our customers in both the private and public sectors have high environmental ambitions. They take it for granted that we should help them in their efforts towards a more sustainable society in the long term. We will therefore be highlighting the environment and making it a recurring theme in Nova throughout 2009.


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For Monica Trolle, Facility Manager at Logica, the transition from buying single services to integrated workplace service has been an education. One of the most important aspects in a successful total delivery is daring to give the service provider free rein.

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The environment is no longer an issue that can only be brought up when it suits. It is an unavoidable part of all activity, and sooner or later all environmental impact will cost money. The companies that adapt the quickest will be the ones who come out best.

Any savings made in the purchase of single services from several suppliers can eventually be cancelled out by a large ordering organisation and sub-optimisation between services. Moreover, it leaves the customer with responsibility for the operational outcome. It is also often harder to adapt the service operation to changes in the external environment. Perhaps this is why integrated total solutions are gaining ground.