Our clients place high demands on quality, efficiency and delivery reliability, and to ensure our service delivery meets these requirements we have chosen to certify our operation to ISO standards for quality and the environment. We also fulfil the requirements regarding relevant standards in a number of important service and product areas.
Quality-certified operation
Coor has developed a standardised service delivery process which guarantees a professional, quality-assured service delivery, but which can also be adapted to each individual client. This service delivery process, along with the related delivery database, description of recommended working methods, tools and templates etc., is available in a management system (“Universum”) developed by Coor on the company’s intranet.
Universum is the backbone of Coor’s quality work, which is examined and audited by the external certification companies Det Norske Veritas in Sweden (including Belgium) and Finland, and the National Institute of Technology’s System Certification service in Norway. Our operations in Sweden, Norway and Finland are certified in accordance with ISO 9001.
If you would like to know more about the standards, read more here or contact Magdalena Rondahl, Group Service Development (+46 (0)8-553 959 05 or magdalena.rondahl@coor.com).
Environmentally certified operation
Coor’s operations in Sweden, Norway, Finland and Denmark are certified in accordance with ISO 14001. The operations have been revised by the external certification companies Det Norske Veritas in Sweden (including Belgium) and Finland, Bureau Veritas in Denmark and the National Institute of Technology’s System Certification service in Norway.
If you would like to know more about the standards, read more here or contact Magdalena Rondahl, Group Service Development (+46 (0)8-553 959 05 or magdalena.rondahl@coor.com).
Service-linked quality certificates
Coor is also a certified or authorised provider in a number of important service areas.
