All operations can be divided into two: core business and support operations.

Core business is the actual central mission. For a car manufacturer, it's about producing and selling cars, and for a hospital, providing good health care, etc.

Support operations are everything that is not part of the core business; all the support and service that makes a company or an operation work. That's where Coor Service Management comes into the picture.

Coor's core businesses to take over responsibility for our customers' support operations—to manage, develop and streamline these service functions. That's what we're good at, and when we do it, our customers can focus on what they're good at.

For service employees at Coor, this means belonging to our core business. Our core business is to deliver, manage, develop and streamline our customers' support operations.