Quality-assured delivery and certificates

Our clients place high demands on quality, efficiency and delivery reliability, and to ensure our service delivery meets these requirements, we have chosen to secure quality and environmental certification for our operations in accordance with the international ISO standards. We also fulfil the requirements regarding relevant standards in a number of important service and product areas.

Quality-certified and Environmentally certified operation

Coor has developed a standardized service delivery process that guarantees professional and quality-assured service provision, but which can also be tailored to the needs of individual customers. 

This management system is the backbone of Coor's quality work, which is examined and audited by the external certification body Det Norske Veritas, DNV-GL. All our operations are certified via a global certification in accordance with ISO 9001:2015.

Coor’s Danish operation also holds quality certification from Danish sector organization SBA, evidence that Coor Denmark conducts ethical and responsible business.

Coor holds a global ISO 14001:2015 certification. The company´s management system for environmental work can be found on the intranet. The operations have been audited by the external certification body Det Norske Veritas, DNV-GL.

Coor has a zero vision for work-related accidents and works to ensure that all employees have a good and safe working environment. As part of developing and strengthening this work, Coor has been certified according to the management system ISO 45001: 2018. A certification that focuses on health and safety, which aims to secure how a company works with work environment issues and which guarantees a professional and quality-assured work environment work.

The Coor Group has a global ISO 45001: 2018 certificate, to which all operations in the Group are affiliated. The operations have been revised by the external certification company Det Norske Veritas, DNV-GL.

ISO 9001, 14001 and ISO 45001
Addici Security ISO 9001, 14001 and ISO 45001

Service-linked quality certificates

Coor is a certified or authorised provider in a number of important service areas. Some of the most important areas in Sweden are:

  • Cleaning

Parts of Coor’s Swedish cleaning operations have held “Svanen” environmental certification since 2015. For more information about certification, contact Daniel Westerberg, +46 10-559 51 19.

Svanen environmental certification
Nordic Ecolabelling Licence

  • Cooling

Coor holds class I certification for cooling work. This means it is authorized to conduct installation, maintenance, servicing and disposal (draining) of coolants, as well as leakage checks, for any volume. Read more about our authorization here, or contact engineer Lennart Hedhult at Coor Service Management +46 (0)10 559 50 43.

Certification cooling

  • Swichboard operations

Coor´s swichboard operation in Sweden is awarded the sector organisation Kontakta´s marking Customer Contatcs Excellence ("Trygg Kundkontakt"). This is a quality certification for companies with excellent customer service and/or telemarketing delivery, and which provide a good working environment. For more information about this label, please contact Marcus Dover, Contract Manager, +46 10 559 59 14.