Integrated Facility Management or Single FM: A comparison

If you are using external providers, you need to decide whether you want to use a single service provider, or choose one company to deliver several or all of your desired integrated facility management services. Facility management services allows you to focus on your core business and leave the stress of streamlining work processes and increase efficiency at your workplace to the experts!

Facility management services help maintain an organization's facilities, buildings and equipment in a way that offers the best value to the property owner and its users alike. 

Let’s take an in-depth look into Integrated FM and single FM, what they mean and amount to, in order for you to make an informed decision for your organization.

Integrated Facility Management: Do you require it?

First and foremost, what is integrated facility management? Simply put, it is a method of consolidating all of an organization’s office- and property-related services and processes under a single contract and management team. It is a one-stop-shop for all FM-needs of an organization. A company can forego multiple, at times confusing, vendor contracts in favor of one service agreement. This would involve placing a lengthy list of responsibilities handled individually by different teams all under a single umbrella. 

For large corporations, IFM is a proven way for streamlined and efficient work and task management. The concept results in fewer contracts, teams and resources to juggle, as well as a bird’s-eye view of all management-related tasks. In comparison with overseeing every independent stakeholder and every task multiple times, IFM lends increased visibility leading to effective management of teams, reduction of operation costs, quicker responses to requests, less downtime for employees, as well as a greater focus on the bigger picture. It is also easier to implement large changes across multiple sites and/or services when using an IFM-provider.

 A complete facility management service like what Coor offers would entail customized IFM solutions such as property and cleaning services, food and beverages, security, office, conference, telephony and customer services. So, do you need IFM? You probably do if you:

• Are a large corporation with many employees and offices
• Require a comprehensive and holistic approach to facility management services
• Prefer one agreement with a single supplier
• Wish to optimize the workplace with innovative FM solutions
• Are well-equipped to follow up on performance, KPIs and developments in a system

Single services: Is it better for your business?

Should your company follow a single service FM strategy?

Working with single service providers means outsourcing task management to independent entities. It means having a different provider for each different service you require, one for cleaning, one for the reception, one for vending machines, etc. Enlisting the services of specialized service providers offers several advantages. It lets customers focus on their core business and what they are best at, while the single-service providers can focus on what they are best at. Having experts handle task management will lead to higher efficiency and better service quality. It will also free up employees to focus on business areas that matter the most and save resources for non-core activities.

Single facility management services  could range from a caterer to a security expert or any other single service provider. The contracts can be performance-based, as is the case in IFM. For example, rather than maintaining a checklist for how often an area must be cleaned, it sets a specific standard for cleanliness which is required to be maintained at various times.

Does your business need single facility management? To help you make a decision, consider the following criteria listed below:

• Do you have a specific need for a certain service?
• Are you a smaller company with limited procurement expertise?
• Do you need to improve the working environment with an easy overview of small FM services?
• Do you prefer a smaller volume of individually purchased services instead of a comprehensive solution?

If the answer is yes to any of these queries, then maybe single FM is a better option for you. Small businesses can contact Coor for customized services they need based on specific requirements. The following are some of the services available in our offering:

• Facility management
• Cleaning services
• Security services
• Property services
• Catering services

Coor is a market leading supplier in all of the areas above, both as a single and IFM provider. Please read more on how we deliver our services using smart technology here.

Single or Integrated Facility Services: Choose the right one

When organizations opt for a single service provider, it means that they outsource their daily business operations to a specialized provider. By enlisting the services of experts, they will be guaranteed better service quality and greater efficiency. Using multiple service providers is a time-consuming task involving the management of several suppliers and the risks that come with it. On the contrary, while working with Coor’s integrated facility management experts, rest assured, we will take care of all your administration, operational management, deliveries, and training to help you do your work better. 

Today, there is a paradigm shift as industries are transforming from using a predominantly single FM outsourcing model to an integrated services model that meet all the core requirements of customers on a large scale. With new technology transforming the way organizations work, integrated facility management is the key to smart buildings and work environments. Learn more about how Coor specializes in efficient and user-friendly IFM services for smooth and streamlined business operations here.