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A conversation - about Customer Experience

Many believe that recent times have thrown us several years ahead in development. How does the rapid development affect companies and us as employees, and how does it affect our working life? Together with the brain researcher and author Katarina Gospic, we deep dive into the trends and challenges we see connected to and the workplace of the future.

Some topics we delve into

  • What happens in the brain when we experience something?
  • The customer experience from a business perspective
  • How to create a good customer experience
  • The importance of the customer experience in the workplace

Watch the film here 

Katarina Gospic

Brain researcher and Author

Joachim Meyer Andersen

Group Customer Experience Manager, Coor