Professional reception services
Reception is one of the services Coor delivers most frequently. Often, the basic function of the reception service is to greet visitors, make them feel welcome and prevent unauthorized access to the customer's premises.
Coor possesses very good experience and in-depth competence in reception services. We always proceed from the customer's individual needs when we design solutions and develop the service as well and efficiently as possible.
Usually, the reception also serves as an information center for visitors and customers' staff.
Encounters and attitudes make a big difference
Receptions are the customers' outward face to visitors and inwardly to the customer's staff. Often, reception is the first encounter a visitor has, and is where visitors get their first impression of a company. It's vital that reception, and the people staffing it, reflect the company's desired image and policy. This isn't just about looking right, but first and foremost, about people's conduct and service-mindedness.
High levels of service trough physical service centers
Coor often operates a separate service center on large accounts with high service standards, which primarily serve the customer's people only. They are separate from the reception, and where staff can report errors directly or get help on services including renewing ID cards (ordering, photography and issuing), and managing keys, parking permits, borrowing phones, assistance on photocopying or signing up for keep-fit sessions.