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Coor Cleaning Concept-a uniform cleaning concept

Coor has developed a group-wide cleaning concept, which takes a comprehensive approach to our cleaning services and ensures that we deliver reliable, innovative and quality-assured cleaning services. This gives all our customers the opportunity to standardize operations and compare performance regardless of the country of service delivery.

Coor Cleaning Concept is based on accumulated experience and expertise from across the Nordics. The concept is based on standardized methods and cleaning programs that can be adapted to varying needs and conditions. There are also special adaptations to various customer segments, such as offices, industry, health care and the energy sector.

Cleaning the Coor Way

Coor has identified nine distinct stages that are always part of any cleaning assignment.This relates to our service delivery (tools, materials, hygiene and environment), but also to how we handle our employees, management, measurement processes and latest developments in the field. This is described in our proprietary methodology, Cleaning the Coor Way, which also forms the backbone of the Coor Cleaning Concept.


Coor Cleaning Academy

From 2017 onwards, Coor has operated a dedicated school for cleaning staff, Coor Cleaning Academy. The basic training program includes the Coor Cleaning Concept and Cleaning the Coor Way. The school also provides external training for various specialist tasks, such as courses relating to quality, security or vocational training.

From 2017 onwards, the training is gradually being rolled out throughout Coor's entire cleaning organization. Many courses are offered by internal teachers, although we also collaborate with external suppliers for specialist courses and other elements.

Jens Ebbe Rasmussen, Coor

Jens Ebbe Rasmussen

Senior Vice President Business Development

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Coor Privacy policy

The purpose of our Privacy Policy to help you understand what information we process and why we process it. We have made these updates as new data protection regulations (GDPR) entered into force on 25 May in the European Union / EEA.

Consent to the processing of personal data

The personal data we process is data provided by you when you fill in a contact form or subscription form on Coor's websites. It is your full name, e-mail address and your phone number or postal address (if and when applicable).

What is the purpose of processing your personal data?

Your personal data is required in order for us to send out the material you expressed an interest in such as press releases, news, and/or newsletters. We also use personal information to contact you personally if you filled in a contact form.

What is the legal basis for processing your personal information?

Our processing of your personal data is based on your consent to the processing. You can revoke your consent at any time by emailing us at

Information about processing your personal data

We have implemented appropriate technical and organizational measures to protect your personal data against loss or unlawful access. The number of persons with access to your personal data is limited. Only persons managing the Coor website you visited and/or who need to process your personal data in accordance with the above purposes will have access to your personal data.

We may also share your personal data with other Coor Group companies and suppliers and business partners who perform services or development on our behalf.

Your personal data may be transferred to a third country, that is, a non-EU / EEA country, in conjunction with Coor's use of the cloud-based services Office 365 provided by Microsoft Ireland Operations Limited ("Microsoft").

When Microsoft provides Office 365 services, Microsoft manages customer data (such as email, files) in data centers in the EU (currently: Dublin (Ireland) and Amsterdam (Netherlands)). However, as an integral part of the Office 365 services, some limited personal information (such as e-mail address) may also be processed in the United States).

In order to comply with applicable data protection requirements, Coor has entered into a data processing agreement with Microsoft and has also entered into standard contractual clauses ("EU Model Clauses") with Microsoft. All Microsoft subcontractors handling personal data in connection with the Office 365 services are committed by Microsoft in accordance with Article 11 of EU Model Clauses.