Office machines

We manage office machines for major accounts with varying needs throughout the Nordics, taking responsibility for everything from finance, through installation, operation and remedial maintenance of equipment like multifunction machines, copiers, audiovisual equipment and shredders.

As for Coor's other services, we tailor our solutions based on the customer's individual circumstances and special needs. Some of our major accounts include group-wide lease contracts for multifunction machines, for example, where Coor does not take on responsibility for machine finance, but for operation and maintenance, and the supply of consumables.

Far-reaching overall responsibility

Coor is often the customer's exclusive partner for office machines. This means Coor takes overall responsibility for machinery including procurement and finance, optimizing machine inventories, as well as management, servicing and maintenance. Usually, the office machines service includes responsibility for maintaining optimal machine inventories with high quality standards for the customer. We also provide services such as refilling printer toner and paper. Some customers also want us to rectify standard user errors, such as paper jams.

A pricing model for lower cost and a better environment

To simplify administrating multifunction machines for our customers and cut TCO, Coor has formulated a model that means the customer pays a unit price for each print. This pricing, which bundles in all cost types, is multiplied by actual usage, offering the customer complete cost transparency. It also provides the customer's staff with an incentive to reduce printing volumes, and thus cut paper consumption, helping reduce their environmental impact. Many of Coor's customers have cut their office machinery costs sharply after introducing our unit pricing model.

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Coor Privacy policy

The purpose of our Privacy Policy to help you understand what information we process and why we process it. We have made these updates as new data protection regulations (GDPR) entered into force on 25 May in the European Union / EEA.

Consent to the processing of personal data

The personal data we process is data provided by you when you fill in a contact form or subscription form on Coor's websites. It is your full name, e-mail address and your phone number or postal address (if and when applicable).

What is the purpose of processing your personal data?

Your personal data is required in order for us to send out the material you expressed an interest in such as press releases, news, and/or newsletters. We also use personal information to contact you personally if you filled in a contact form.

What is the legal basis for processing your personal information?

Our processing of your personal data is based on your consent to the processing. You can revoke your consent at any time by emailing us at info@coor.com

Information about processing your personal data

We have implemented appropriate technical and organizational measures to protect your personal data against loss or unlawful access. The number of persons with access to your personal data is limited. Only persons managing the Coor website you visited and/or who need to process your personal data in accordance with the above purposes will have access to your personal data.

We may also share your personal data with other Coor Group companies and suppliers and business partners who perform services or development on our behalf.

Your personal data may be transferred to a third country, that is, a non-EU / EEA country, in conjunction with Coor's use of the cloud-based services Office 365 provided by Microsoft Ireland Operations Limited ("Microsoft").

When Microsoft provides Office 365 services, Microsoft manages customer data (such as email, files) in data centers in the EU (currently: Dublin (Ireland) and Amsterdam (Netherlands)). However, as an integral part of the Office 365 services, some limited personal information (such as e-mail address) may also be processed in the United States).

In order to comply with applicable data protection requirements, Coor has entered into a data processing agreement with Microsoft and has also entered into standard contractual clauses ("EU Model Clauses") with Microsoft. All Microsoft subcontractors handling personal data in connection with the Office 365 services are committed by Microsoft in accordance with Article 11 of EU Model Clauses.

GDPR