Professional reception services

Reception is one of the services Coor delivers most frequently. Often, the basic function of the reception service is to greet visitors, make them feel welcome and prevent unauthorized access to the customer's premises.

Coor possesses very good experience and in-depth competence in reception services. We always proceed from the customer's individual needs when we design solutions and develop the service as well and efficiently as possible.

Usually, the reception serves as an information centre for visitors and customers' staff, who can get help up on services including:

  • Receiving visitors
  • Storing luggage and coats
  • Issuing tickets etc.
  • Ordering taxis
  • Ordering newspapers and brochures
  • Directions
  • Information on services available at the office
  • Information on who to contact on various issues


Encounters and attitudes make a big difference

Receptions are the customers' outward face to visitors and inwardly to the customer's staff. Often, reception is the first encounter a visitor has, and is where visitors get their first impression of a company. It's vital that reception, and the people staffing it, reflect the company's desired image and policy. This isn't just about looking right, but first and foremost, about people's conduct and service-mindedness.

High levels of service through physical service centers

Coor often operates a separate service centre on large accounts with high service standards, which primarily serve the customer's people only. They are separate from the reception, and where staff can report errors directly or get help on services including renewing ID cards (ordering, photography and issue), and managing keys, parking permits, borrowing phones, assistance on photocopying or signing up for keep-fit sessions.

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Coor Privacy policy

The purpose of our Privacy Policy to help you understand what information we process and why we process it. We have made these updates as new data protection regulations (GDPR) entered into force on 25 May in the European Union / EEA.

Consent to the processing of personal data

The personal data we process is data provided by you when you fill in a contact form or subscription form on Coor's websites. It is your full name, e-mail address and your phone number or postal address (if and when applicable).

What is the purpose of processing your personal data?

Your personal data is required in order for us to send out the material you expressed an interest in such as press releases, news, and/or newsletters. We also use personal information to contact you personally if you filled in a contact form.

What is the legal basis for processing your personal information?

Our processing of your personal data is based on your consent to the processing. You can revoke your consent at any time by emailing us at info@coor.com

Information about processing your personal data

We have implemented appropriate technical and organizational measures to protect your personal data against loss or unlawful access. The number of persons with access to your personal data is limited. Only persons managing the Coor website you visited and/or who need to process your personal data in accordance with the above purposes will have access to your personal data.

We may also share your personal data with other Coor Group companies and suppliers and business partners who perform services or development on our behalf.

Your personal data may be transferred to a third country, that is, a non-EU / EEA country, in conjunction with Coor's use of the cloud-based services Office 365 provided by Microsoft Ireland Operations Limited ("Microsoft").

When Microsoft provides Office 365 services, Microsoft manages customer data (such as email, files) in data centers in the EU (currently: Dublin (Ireland) and Amsterdam (Netherlands)). However, as an integral part of the Office 365 services, some limited personal information (such as e-mail address) may also be processed in the United States).

In order to comply with applicable data protection requirements, Coor has entered into a data processing agreement with Microsoft and has also entered into standard contractual clauses ("EU Model Clauses") with Microsoft. All Microsoft subcontractors handling personal data in connection with the Office 365 services are committed by Microsoft in accordance with Article 11 of EU Model Clauses.

GDPR