Coor Awards are presented in five categories that reflect the areas that are important to Coor and our continued success: Employee of the Year, Leader of the Year, Sale of the Year, Improvement of the Year and Guardian Angel of the Year. Candidates are put forward on all markets where Coor is active, and the final winners are announced in a formal ceremony at Coor’s annual leadership forum.
How do you become a winner? Meet Tarik, Hanifa and Sølvi who are some of the people that have been presented with a Coor Award.
"Imagine that someone noticed what I do, who I am"
Tarik Benali was named Employee of the Year at the Coor Awards: “I was very surprised, happy and proud”.
Tarik has been working at Coor since 2013 and as group leader for cleaning at Equinor Fornebu in Norway, one of Tarik Benali’s most important duties is to create a good work environment for Equinor’s employees by ensuring that their work environment is clean and pleasant. But he is also responsible for making sure that the 11 people in his own group are happy and enjoy their work, and in that regard he certainly succeeds, so well, in fact, that he was named Employee of the Year.
In the words of the jury, Tarik “always shows dedication to his work and creates a wonderful atmosphere wherever he is.”
“Being named Employee of the Year was really thrilling. Imagine that someone noticed what I do, who I am. I was very surprised, happy and proud,” Tarik says.
Why do you think they decided to give the award to you?
“That’s hard for me to answer, but my colleagues say that I am always there for them, ready to help, and have a cheerful spirit.”
It is just over 12 years since Tarik moved from his native Morocco to Norway for love. He joined Coor in 2013, and worked at Equinor Fornebu even then. He started at Office Support and then moved on to cleaning, and today he is a group leader.
What is the most important aspect of your job?
“Everything is important, I think. My colleagues and the tasks to be done. I enjoy working with my colleagues and I want everyone to feel that we are a team.”
2020 turned out to be a remarkable year. Equinor Fornebu’s office was closed, but Tarik and his team continued to clean and tidy the building on a regular basis. Now the office has opened again, but there is naturally still some concern about what the future holds. Tarik is wondering how his job situation and his family will be affected, and what the long-term consequences will be.
“Because of COVID-19, it is somewhat of a challenge to think about the future, what it will mean for us as a company and for our customers. I hope that we are now returning to normal life, slowly but surely. It would be exciting if cleaning becomes more robotised in the future, and if Coor and our clients take part in that journey,” he says.
Energy and passion earned Hanifa the title of Employee of the Year Coor
“Hanifa is a highly creative, positive and inspiring colleague and saleswoman – a model member of the Coor family! Hanifa has a strong sense of morals and always has the customer’s best interests in mind. She is also an ambassador for Coor in every way. A truly dedicated enthusiast of star quality. Hanifa loves her job and Coor as an employer, and that is obvious to everyone.”
Those are the words of the jury which named Hanifa Subasic Employee of the Year 2018 at the Coor Awards. Hanifa herself believes her success is largely due to her ability to see all her colleagues and a desire to make everyone’s work as good and simple as possible.
“Receptionist, cleaner, project manager – for me it makes no difference who you are at Coor. I like to ask my colleagues what I can do to make their work easier, and then I pass it on to the customer. That way, we can meet the customer’s needs as well as our own. I make things happen and I want everyone to feel that they really enjoy being here. It’s a combination of caring about everyone and loving what we do.”
Hanifa started working at Coor as an Account Manager for Vasakronan and then became a Project Manager for E.ON. She is mainly responsible for managing relocation projects – vacating old offices and starting up new ones.
Hanifa says that it is the work itself that motivates her in her job.
“I believe in all our services. We make life much easier for our customers by making their workplace more enjoyable. I also feel that we have a high level of service internally and a broad pool of skills, which enables us to help each other. If there is something I can’t do, there’s sure to be a team behind me that can. Because of that, nothing is impossible for us at Coor.”
Leader of the Year braves the language barriers
“With her own experience as a cleaner, great respect for her colleagues and an ability to communicate that crosses the language barriers, Sølvi Hansen has been named Manager of the Year.”
Sølvi Hansen works as a service manager for cleaning services at the Danish Police. She is in charge of a team of 73 employees from a whole host of different countries and backgrounds who work across a wide geographic territory on Funen and a large chunk of Jutland.
Being available and accessible is an art and sometimes a balancing act. A lot of the communication is done by phone and by text message, but she also has time for physical meetings at the customer sites. A challenge for Sølvi is the Danish language, as she herself is from Norway.
Why do you think you in particular were named Leader of the Year?
“I really understand my colleagues and treat them with a lot of respect. But I also demand results. It’s exciting, and there are always things happening when you are dealing with people on a daily basis, and I have a strong “service gene” that makes me want everyone to be happy.”
Danish is not your mother tongue. How has this affected your work as a leader?
“I have personal experience of getting my languages mixed up, and I think this has helped me to relate to and understand colleagues with a different linguistic background. Sometimes body language is not a bad idea; I often use body language to show how to carry out tasks.