Ordering ID cards and accesses usually involves a lot of administration and manual processing. Coor SmartID brings you more secure processing, more flexibility and less administration.

Coor SmartID cuts out the middleman, giving people the capability and authorization to order ID cards themselves.

ID card orders are based on info held in HR systems. Users apply for access levels themselves through the SmartID web portal. The order is referred to line managers or the right person authorized to approve it. If the system doesn’t already have a photo, users can go to the company’s automated photo station, or upload another appropriate photo.

This photo and approved order is then automatically sent for production of the ID card. Once complete, the user gets an email, and then picks up the card at the designated pickup point, or receives it by regular mail.

Greater security and enhanced quality

Coor SmartID can be integrated with the customers HR systems and/or entry control systems, enabling more secure processing. Some info can be generated directly from HR systems, such as automatic verification that an employee is authorized to hold an ID card, as well as info on their line manager.

This ensures that the ID card order and accesses reaches the right person for approval.

The benefits of an integrated process

Coor SmartID is a fully integrated process for verifying authorization, and for ordering and producing ID cards. An automated process enables full traceability from order to delivery. It cuts manual processing and admin, which reduces costs and the risk of errors. The physical production of ID cards can be done in-house or by an external card factory.

SmartID in brief

  • Ordering ID cards is easy from a web portal.
  • An automated photo station captures a photo and links it to the ID card order.
  • The ID card is approved online by an authorized person or management.
  • The ID card can be produced in-house or by an external card factory.
  • The person ordering the ID card receives a notification when the card is ready.
  • The ID card is then sent to the chosen delivery address.
  • The system can be integrated with the HR and/or entry control systems.

Mattias Wahlgren

Innovation Manager


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Coor Privacy policy

The purpose of our Privacy Policy to help you understand what information we process and why we process it. We have made these updates as new data protection regulations (GDPR) entered into force on 25 May in the European Union / EEA.

Consent to the processing of personal data

The personal data we process is data provided by you when you fill in a contact form or subscription form on Coor's websites. It is your full name, e-mail address and your phone number or postal address (if and when applicable).

What is the purpose of processing your personal data?

Your personal data is required in order for us to send out the material you expressed an interest in such as press releases, news, and/or newsletters. We also use personal information to contact you personally if you filled in a contact form.

What is the legal basis for processing your personal information?

Our processing of your personal data is based on your consent to the processing. You can revoke your consent at any time by emailing us at

Information about processing your personal data

We have implemented appropriate technical and organizational measures to protect your personal data against loss or unlawful access. The number of persons with access to your personal data is limited. Only persons managing the Coor website you visited and/or who need to process your personal data in accordance with the above purposes will have access to your personal data.

We may also share your personal data with other Coor Group companies and suppliers and business partners who perform services or development on our behalf.

Your personal data may be transferred to a third country, that is, a non-EU / EEA country, in conjunction with Coor's use of the cloud-based services Office 365 provided by Microsoft Ireland Operations Limited ("Microsoft").

When Microsoft provides Office 365 services, Microsoft manages customer data (such as email, files) in data centers in the EU (currently: Dublin (Ireland) and Amsterdam (Netherlands)). However, as an integral part of the Office 365 services, some limited personal information (such as e-mail address) may also be processed in the United States).

In order to comply with applicable data protection requirements, Coor has entered into a data processing agreement with Microsoft and has also entered into standard contractual clauses ("EU Model Clauses") with Microsoft. All Microsoft subcontractors handling personal data in connection with the Office 365 services are committed by Microsoft in accordance with Article 11 of EU Model Clauses.