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What we do

Coor is one of the leading suppliers of facility management services in the Nordics. We have the broadest service offering available on the market and leading specialist competence in more than 100 service areas, which we continuously develop, improve and adapt to your needs.

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We put our customers first

At Coor we have extensive experience of meeting our customers’ needs. Thanks to clear focus segments and experience of complex deliveries, Coor offers flexible and cost-efficient service deliveries tailored to the needs of our customers.

Service focus

Service is at the heart of Coor’s offering. Our service packages, methods and processes allow us to tailor-make a wide range of services, delivered either by our skilled people or by automated solutions based on cutting-edge technology.

Customer adaptation

Coor’s flexible delivery model allows us to create flexible, customer-specific solutions.

Developing delivery

At Coor we have a structured process for innovation and continuous improvement. In a relentless strive to develop our delivery, we harness the creativity and ideas of our employees and add technology.

Cost efficiency

Coor’s knowledgeable team of specialists ensure cost-efficiency through synergies and proven best practices. We have documented experience of utilising economies- of-scale to achieve the highest quality of service for your investment.

Four strategic areas

CUSTOMER-ORIENTED SOLUTIONS

The Nordic countries are Coor’s home market. Coor’s proximity to its customers and its know­ ledge of local conditions enable us to offer customised and flexible solutions. We are attentive to our customers’ needs and work continuously to strike the right balance between economies of scale in the delivery of services and customer adaptations. Coor has some of the largest IFM contracts in the Nordic region, including contracts with Equinor, Aibel, Ericsson, Volvo and ICA as well as the Danish Police, Prosecution Authority and Prison and Probation Service, which consoli­ date the company’s Nordic market leadership.

GROWTH IN IFM

Coor is the Nordic market leader in delivering IFM services to large organisations with complex requirements. Coor sees continued growth opportunities in the IFM segment, which is growing faster than the FM market as a whole. A growing number of customers are choosing to purchase the majority of their facility manage­ ment services from a major service provider with the resources to invest in development and innovation. An IFM provider such as Coor is also able to create synergies between services by using the same personnel for multiple services and thus reducing the overall cost for the customer.

GROWTH IN SINGLE SERVICES

As a major player, Coor is able to offer high­ quality separate services at market prices. The service areas that Coor has chosen to focus on are property services, cleaning, and food & beverages, and these services are included in most customer contracts. Coor experienced healthy growth in smaller deals in 2020 and aims to continue to capture market shares in this area.

OPERATIONAL EFFICIENCY

Coor has a strong improvement and efficiency focus and strives to be the best in the industry at delivering services which increase customer value. Continuous operational improvements are an important part of working life for Coor’s personnel. Innovations which increase our customers’ efficiency and reduce the use of resources also help to promote sustainable development.


Well suited for complex needs

Customized FM solutions

We are the largest integrated facility management provider in the Nordics. All our services are carried out on site, in and around our customers’ premises or properties. We offer individual or packaged services that are tailored to meet the needs of our customers and their employees. That makes us particularly well suited for customers with complex needs.

We recognize our responsibility

A sustainable FM partner

We have significant responsibilities for our operations and the impact they have on people and environment. As an employer, we must actively contribute to improved social progress. As a major provider of FM services, we must take continuous measures to protect the environment.

The potential for properties and workplaces to deliver significantly reduced greenhouse gas emissions is huge. We recognize our responsibility, and have developed a proprietary environmental audit tool, Coor Green Services, that helps us engage in qualified customer dialogue about future improvements in the environmental sphere.

Read more about our sustainability work here ➝

Continuous improvements

Smart solutions based on innovation and cutting-edge technology

We ensure continuous improvements of our service and FM delivery through a structured innovation process. We work with carefully selected technology partners to integrate automation and IoT in our offering. We are committed to offering the most cost-effective solutions for maintenance, security, productivity, service and sustainability.

Read more about our innovation work here ➝

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GDPR
Read Coor's data and privacy policy here.

Coor Privacy policy

The purpose of our Privacy Policy to help you understand what information we process and why we process it. We have made these updates as new data protection regulations (GDPR) entered into force on 25 May in the European Union / EEA.

Consent to the processing of personal data

The personal data we process is data provided by you when you fill in a contact form or subscription form on Coor's websites. It is your full name, e-mail address and your phone number or postal address (if and when applicable).

What is the purpose of processing your personal data?

Your personal data is required in order for us to send out the material you expressed an interest in such as press releases, news, and/or newsletters. We also use personal information to contact you personally if you filled in a contact form.

What is the legal basis for processing your personal information?

Our processing of your personal data is based on your consent to the processing. You can revoke your consent at any time by emailing us at info@coor.com

Information about processing your personal data

We have implemented appropriate technical and organizational measures to protect your personal data against loss or unlawful access. The number of persons with access to your personal data is limited. Only persons managing the Coor website you visited and/or who need to process your personal data in accordance with the above purposes will have access to your personal data.

We may also share your personal data with other Coor Group companies and suppliers and business partners who perform services or development on our behalf.

Your personal data may be transferred to a third country, that is, a non-EU / EEA country, in conjunction with Coor's use of the cloud-based services Office 365 provided by Microsoft Ireland Operations Limited ("Microsoft").

When Microsoft provides Office 365 services, Microsoft manages customer data (such as email, files) in data centers in the EU (currently: Dublin (Ireland) and Amsterdam (Netherlands)). However, as an integral part of the Office 365 services, some limited personal information (such as e-mail address) may also be processed in the United States).

In order to comply with applicable data protection requirements, Coor has entered into a data processing agreement with Microsoft and has also entered into standard contractual clauses ("EU Model Clauses") with Microsoft. All Microsoft subcontractors handling personal data in connection with the Office 365 services are committed by Microsoft in accordance with Article 11 of EU Model Clauses.